Privacy Policy

1. Information We Collect

We may collect the following information when you interact with our clinic or website:

• Name
• Mobile Number
• Email Address
• Age and Gender
• Medical History (where required)
• Appointment Details
• Membership Registration Information
• Diagnostic Reports submitted by you
• Website usage information such as IP address, browser type and device information.

2. How We Use Your Information

Your information is used to:

• Schedule and manage appointments.
• Provide medical consultations and treatment.
• Manage Health Membership Plans.
• Send appointment reminders.
• Respond to your enquiries.
• Improve our healthcare services.
• Maintain medical records as required by law.

3. Medical Information

Medical information shared with our clinic is treated as confidential. It is accessed only by authorized healthcare professionals for diagnosis, treatment, follow-up care, and healthcare management.

4. Membership Information

Information provided while enrolling in our Health Membership Plans is used solely for membership management, benefit verification, appointment scheduling, and related healthcare services.

5. Sharing of Information

We do not sell, rent, or trade your personal information. Information may only be shared:

• With healthcare professionals involved in your treatment.
• When required by applicable laws or legal authorities.
• With diagnostic laboratories when tests are requested.
• With authorized service providers who assist in operating our clinic or website.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

7. Cookies & Website Analytics

Our website may use cookies and analytics tools to improve user experience, understand website traffic, and enhance website performance. Cookies do not collect sensitive medical information.

8. Your Rights

You have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Update your contact details.
• Ask questions regarding how your information is used.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

10. Children's Privacy

Parents or legal guardians should provide information on behalf of children under the applicable age. We collect children's information only when necessary for providing medical care.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with the revised "Last Updated" date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.